Returns
Change of mind
Please choose your items carefully as we do not offer refunds, exchanges or returns for change of mind, or for any items that have been bought at a discounted or sale price.
Faulty or damaged items
If you receive your item and it is damaged, please contact us at info@brooklynandme.com.au with pictures of the faulty/damaged item. We will happily replace the product free of charge or provide a full refund. Brooklyn&Me will pay for the costs to return the item, and once the item is received, a refund or a re-send will be given. All items must arrive back to Brooklyn&Me with their original labels and tags attached.
Returns
Our items have a 14 day return policy from receiving the item.
Original labels and tags must still be attached to the product , and the product must be in it's original condition.
Sale items, discounted items and change of mind items cannot be returned.
Afterpay
Unfortunately we cannot offer refunds due to change of minds with Afterpay orders. We're very sorry for the inconvenience.
Let customers speak for us
from 17 reviewsWe are in love with our Alex active sets and are so so amazed with the high quality thickness and softness of them!
Absolutely love them they are a loose fit which is perfect for summer and are such great quality
Absolutely beautiful! It is super warm and think! Perfect for winter.
I ordered the wrong size and should have sized up but the romper exceeded my expectations and more! 😍😍😍
Such a gorgeous dress, love the design. Great customer service, so friendly and helpful.
Such amazing quality and absolutely LOVE the style!!
loved the quality and it looks super cute on and is very warm.
I have ordered several times, and each time the clothes/toys have been awesome quality, and packaged beautifully. Will continue to purchase from here!
Beautiful quality and such amazing service! Couldn’t recommend more, we love this little baby boutique so much 💛
Amazing products !! Good Quality
The most gorgeous range. We purchased the silicone tea set. The quality is 🔥.
everything about my shop was perf
Actually suctions to what ever surface I put it on and is so hard to get off so I love!
Customer services is so warm and helpful! Product quality is amazing and pick up options is super helpful
My daughter and I are OBSESSED with this plate set! And it actually sticks to the high chair so she can’t lift it off!
My daughter and I are OBSESSED with this plate set! And it actually sticks to the high chair so she can’t lift it off!
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